On the desk today · Service Corporation International
Everyone pays. No one sees who collects.
| NYSE · SCI |
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The McDonald's of
the Last Goodbye
Robert Waltrip grew up in a funeral home. Not next door to one — inside one. His family lived above the Heights Funeral Home at 1317 Heights Boulevard in Houston. As a boy, he rode in the lead car during funeral processions. When a teacher asked what he wanted to be, the answer was already written for him.
His father died in 1951. Waltrip was twenty years old and enrolled at Rice University. He dropped out, took over the business, and finished his degree part-time at the University of Houston. By 1962, he had an idea no one in the industry had ever tried. He would build a chain.
I drove past a funeral home last month — stone columns, a manicured lawn, a family name above the door that's been there for decades. It looked independent. It felt local. But when I checked, it was owned by a company worth more than $10 billion based in Houston. Most people never notice. That's the point.
Service Corporation International is the largest funeral and cemetery operator in North America. But you've probably never heard its name. SCI buys local funeral homes — and keeps the original names on the door. No corporate logos. No visible signs of ownership. The storefront stays local. The back end runs on scale. If you've ever walked past a stately funeral home and assumed it was family-owned, there's a decent chance it wasn't.
Waltrip compared his model to McDonald's. "Things about this business are the same as in McDonald's," he told Texas Monthly. You keep each location looking independent, but you share hearses, flower arrangements, embalming staff, and accounting across a cluster of homes in one city. He started with a single Houston funeral home in 1962. Today, SCI operates 1,487 funeral service locations and 499 cemeteries across 44 states and eight Canadian provinces.
In 2025, SCI reported $4.3 billion in revenue — up 3% over the prior year. Adjusted operating cash flow hit $966 million. The company returned $645 million to shareholders through dividends and share repurchases. It also spent $101 million acquiring 22 funeral homes and 2 cemeteries in major metro markets.
But the number I keep coming back to isn't revenue. It's the backlog. SCI sits on roughly $17 billion in preneed contracts — services people have already paid for but haven't used yet. They paid today for a funeral that might not happen for twenty years.
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That $17 billion backlog is the most overlooked asset on the balance sheet. It's money already collected. It sits in trust funds and insurance policies, earning returns while SCI waits. The service it covers is — by definition — certain to happen. When the time comes, families don't shop around. They already signed. They already paid. If you move across the country, the contract moves with you — good at any Dignity Memorial location more than 75 miles away.
The average cost of a funeral with burial in the United States now runs between $7,000 and $12,000. Cremation averages $6,000 to $7,500. SCI raises its core average revenue per funeral service every quarter — 2.7% in Q4 2024, 3.3% in Q2 2025, 2.9% in Q3 2025. Nobody protests. Nobody pickets the funeral home. Nobody switches providers over a few hundred dollars during the worst week of their lives. Families pay.
Here is the part most people miss about SCI. When the company acquires a funeral home, it keeps the original name. It often keeps the former owner as manager. The only visible sign of SCI ownership might be a small pin on a staff member's lapel.
To the family in the arrangement room, it still looks like Johnson Family Funeral Home — the same name their grandparents used. SCI's Dignity Memorial brand sits behind more than a thousand of these locations. But it never replaces the local name. It's a quality guarantee most customers never think about unless they need to transfer services across state lines.
The upgrade path is built into the calendar. SCI sells preneed cemetery plots. Then it sells the vault. Then the headstone. Then the opening-and-closing service. Then the flowers on the anniversary. I think of it as a slow ratchet — each layer locks the family deeper into the SCI network.
On the funeral side, the company shifted its preneed model toward insurance-funded contracts. General agency commissions from third-party insurance companies now offset the cost of selling these contracts entirely — making the preneed sales machine cash-flow neutral while still growing the backlog.
WHY THIS WORKS
Death is the one demand curve that never bends. SCI serves more than 600,000 families a year. The mortality rate is 100%. There are no substitutes.
The local brand is the moat. SCI never renames an acquired funeral home. Families return to the name they trust — nobody comparison-shops caskets during the worst week of their life.
The preneed backlog is a $17 billion float. Money arrives decades before the service is delivered. SCI earns returns on capital it hasn't yet spent.
Scale hides behind the storefront. SCI shares hearses, staff, and facilities across clusters in the same city. The customer sees a local business. The margins say otherwise.
SCI bought its largest competitor, Alderwoods, in 2006 for $1.2 billion, then the second-largest, Stewart Enterprises, in 2013 for $1.4 billion. It has raised its dividend 15 years in a row. Today it controls roughly 16% of a deeply fragmented industry — and most of its customers will never know they're paying a public company at all.
Disclaimer*: Please read the offering circular and related risks at invest.modemobile.com. This is a paid advertisement for Mode Mobile’s Regulation A+ Offering.
Mode Mobile recently received their ticker reservation with Nasdaq ($MODE), indicating an intent to IPO in the next 24 months. An intent to IPO is no guarantee that an actual IPO will occur.
The Deloitte rankings are based on submitted applications and public company database research, with winners selected based on their fiscal-year revenue growth percentage over a three-year period.
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